FAQ

What types of Pokémon cards do you sell?

We offer a wide range of Pokémon cards, from the latest releases to rare and vintage collectibles. Whether you're a beginner or an experienced collector, we have something for everyone!

Where do you ship from?
All our products are shipped directly from Japan, ensuring you receive authentic, high-quality Pokémon cards.

How long does delivery take?
Delivery times vary depending on your location. Generally, orders are processed within 1 to 2 business days, and shipping may take 5 to 15 business days.

What are the shipping fees?
Shipping fees depend on the destination and the size of your order. You can view the estimated shipping costs at checkout before finalizing your purchase.

Do you provide shipment tracking?
Yes, we provide tracking for all shipments. Once your order is shipped, you will receive a tracking number to monitor the delivery status.

Can I return or exchange items?
Yes, we accept returns and exchanges within a specified time frame. Items must be returned in their original condition. Please refer to our return policy for more details.

What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other widely used payment platforms.

Are the products listed on the site in stock?
Yes, all listed products are in stock and ready to ship unless stated otherwise.

How can I contact you for additional questions?
For any other inquiries, please contact us via our contact page. We are always happy to assist you!